Shipping & Delivery

So you’ve done your shopping; just how long will it be till you get the dental products at your door? The calculator below will give you the average amount of days it takes to ship a product to your door and the best time to contact our support team.
Our estimated delivery time is based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the transit time based on the shipping method you've chosen.
For example, if you order a dental handpiece, it will need 3 business days of processing time and then 3-5 business days of shipping time if you select DHL shipping. Therefore, you can expect to receive it in 6-8 business days.
Please use the chart below to help gauge how long it will take to receive your order.

Processing time differs from category to category. Refer to the tables below for more precise processing and shipping times to better estimate when you will receive your order.

Order Processing Time:

Category	Order Processing Time(business days)
Dental Unit
--Dental Chairs
--K Series Dental Chairs	7-30
--D Series Dental Chairs	7-10
--S Series Dental Chairs	10-15
--A Series Dental Chairs	7-20
--Portable Delivery Systems	7-10
--Dental Chair Accessory
--Dental Operation Lamp
--LED Operating Lamp	3-5
--Cold Light Operating Lamp	3-5
--Ceiling&Wall&Mobile LED Operating Lamp	7-10
--Lamp Arm	3-5
--Accessory for Operating Lamp	3-5
--Balance Arm for Dental Chair	3-5
--Delivery Instrument Unit for Dental Chair	3-5
--Tube for Dental Chair	3-5
--Valve for Dental Chair	3-5
--Foot Pedal	3-5
--Film Viewer	3-5
--Suction Adaptor	3-5
--Cuspidor	3-5
--Other plastic parts	3-5
Unit Options
--Dental Handpiece
--High Speed Handpiece	1-3
--Slow Speed Handpiece	1-3
--High & Slow Handpiece Kit	1-3
--Reduction Contra angle	1-3
--Increase Contra angle	1-3
--Bur for Dental Handpiece	3-5
--Dental Rotors And Turbines	3-5
--High Speed Dental Turbines	1-3
--Slow Speed Dental Rotors	3-5
--Dental Handpiece Parts	1-3
--Dental Handpiece Repair Tools	3-15
--Lubrication Device	1-3
--LED Curling Light	1-3
--Dental Ultrasonic Scaler
--Woodpecker Scaler	3-7
--Ultrasonic Scaler	1-3
--Ultrasonic Scaler Tips	3-10
--Scaler Accessory	3-10
--Endoscope System	3-10
--Intraoral Camera	3-10
--LCD Monitor	3-5
--LCD Monitor bracket	1-3
--Air Water Syringe	1-3
--Dentist Chair	3-7
Dental Utility Equipment
--Oil-less Air Compressor	3-5
--Suction machine	5-10
Portable Dental
--Portable Dental Turbine Unit	3-5
--Portable Air Compressors	3-5
Endodontics	3-10
Dental Imaging Equipment
--Dental Loupe	1-3
--Dental Intraoral X-ray Sensors	1-3
--Dental X-ray Machine	5-15
--Film Radiography Products
--X-ray Film Develop Darkroom	7-30
--X-Ray Film Scanners	1-3
--X-ray Film	5-10
--Dental Film Illuminators	3-5
--X-ray Film Developer/Automatic X-ray Film Processors	5-15
Dental Sterilization
--Dental Autoclave	5-10
--UV Dental Disinfection Cabinet	3-10
--Sealing Machine	3-10
--Sterilizer Bags	3-5
Dental Whitening
--Dental Bleaching Light Systems	3-5
--Tooth Shade Matching Products：Tooth Shade Guide /Base Light /Tooth Shade Scanners	3-10
--Dental Air Polisher	1-3
Dental Implant Equipment
--Implant Motor System	3-10
--ULTRASURGERY Surgical System	5-30
Dental Laser Equipment
--Laser	1-3
--Caries Detector	5-10
Dental Instrument
--Dental Mirror	3-5
--Dental Pliers	3-10
Dental Lab Workstation	15-30
Dental Laboratory Equipment
--Dental Micromotor	3-5
--Vacuum Porcelain Furnace	5-30
--Polishing Machine	5-30
--Sand Blaster	5-30
--Casting Machine	5-30
--Duplicating Machine	5-30
--Intelligent Burnout Furnace	5-30
--Steam Cleaner	5-30
--No Flame	5-30
--Vibrator	5-30
--Arch Trimmer	5-30
--WAX Pot	5-30
--Pindex	5-30
--Dust Collector	5-30
--Dental Amalgamer	5-30
--Other Lab Equipment	5-30
Dental Lab Tools	3-15
Dental Lab Disposables Tool & Materials
--Dental Brush	3-5
--Polisher	3-5
--DIA Disc	3-5
Dental Furnitures	5-15

 

Carrier Shipping Time:

Shipping Carrier	Destination Country&Area	Estimated Shipping Time (business days)
DHL	Global	3-5
FEDEX	Global	6-8
TNT	Global	4-8
EMS	Japan	3-5
	Asia、Australia	4-10
	Europe、North America	10-15
	South America、Africa	30-50
E-EMS	Japan、Korea、Hong Kong、Singapore、Taiwan	3-7
	United Kingdom、France、Canada、Australia、Spain、Netherlands	7-12
	Russia	7-10
	Brazil、Ukraine、The Republic of Belarus	20-40
USA-E-packet	United States	10-15
Epacket	Australia、United States、Canada、United Kingdom、France、Russia	7-15
	Israel、Saudi Arabia、Ukraine	10-20
Hongkong post	Global	15-50
Air Freight	Major airports worldwide	3-10
Sea Shipping	United States—New york	30
	United States—LA	15
	United States—Tampa	40
	Canada—Montreal	30
	Canada—Ottawa	48
	Chile—Valparaiso	38
	Brazil—Rio de Janeiro	42
	Australia—Brisbane	16
	Netherlands—Rotterdam	25
	United Kingdom—London	24
	Ireland—Dublin	30
	Malaysia—Port Klang	6
	South Africa—Cape Town	25
	Saudi Arabia—Dammam	25
	Algeria—Algiers	39

 

Please Note:
Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 business days for Brazil and 10-15 business days for all other destinations in Latin America.
Since we typically ship orders in a single package, unless otherwise stated, the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.

Chinese holiday reminder: During week-long Chinese holidays, Chinese National Day (October 1 for every year) and Chinese New Year Holidays, services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 2-6 days.

Here are a few things to consider while you wait for your order:

• We ship in business days. Monday - Friday, excluding national holidays.
• Shipping starts from the date you received the “Your Order Has Shipped!” email.
• The estimate above does not include manufacturing time. If your order needs customization, we need more days to make sure your custom order is everything you hoped it would be.

Treedental is a global company - we work with production and shipping partners all over the world to get your things to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual timeframes may vary from region to region.

1. How much is shipping?

   We offer free sea shipping on some specific model of dental operatory package, for other non-free shipping products, once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page. You can check more about the free shipping and non-free shipping details here: Free Shipping and Shipping Cost

2. Can I track my order?

   We rely on a global network of shipping partners ( Express: DHL/UPS/FedEx/EMS, Air Shipping company or Sea Shipping company) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, the tracking number will be included on your orders page as well as on the shipping email we send you.

3. Where does my order ship from?

   It ships from China.