How can I buy items online?

1. Login to your account or sign up for an account.

Before shop in our store please login to your account or sign up for an account. This is necessary to follow up on your order.

2. Chose the tiems you want to buy.

You can enter the product keywords in the search bar to search for the products you want.Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity. Click 'Buy Now' or "Add to Cart". The "*" means this is a required field, you must choose from options. If you can't make the next step, please check whether you have selected the required fields.

3. Check out your Order

You can click the “Buy Now” button or click the “Go to Checkout” button in the page right corner shopping cart dropbox, then you will be turned to the checkout page. You can also View and Edit your shopping cart here!

4. Place you order

(1) If you have registered account,please login first.

(2) If you don't have a registered account, it doesn't matter. You can also register here.Please enter the correct shipping info and the Shipping Methods, the"*" means this is a required field. If you can't make the next step, please check whether you have filled the required fields. Donot forget the emial adress, so you can creat the new account with the same email and folliw up your order. Once your finish the form, please click "Next"

(3)Review & Payments

Please view your order carefully and chose the Payment Method here, don't forget to enter the discount code if you have one.

If you pay with paypal , you will be redirected to the PayPal website,you can finish the payment as usually.

If you pay with Western Union/Moneygram, you will be redirected to the thank you page. And then you can go to your account page-view order-print order, print out the order information with TREEDEENTAL store Western Union / Moneygram information on it. Then, go to your local Western Union or Moneygram branch to complete payment for your order.

If you pay with Bank Wire Transfer, you will be redirected to the thank you page. And then you can go to your account page-view order-print order, print out the order information with TREEDEENTAL store Bank Wire Transfer information on it. Then, go to your local bank to complete your order payment.

How can I buy items offline?

If you don't want to buy online,you just need to tell us the product name(SKU), quantity,requirement,shipping method and payment method,we will offer the best price and make the PI for you.After you finish the payment,please send us the payment voucher.Once we confrim that you have completed the payment,we will begin processing your order and ship the order as soon as possible. Have questions about the order don't hesitate to contact us anytime. we will help you to do the perfect.Email:[email protected]

Payment Methods

We accept the following payment methods:

Payment Methods	Payment Handling Fee
Credit/Debit Cards via Paypal:	4.2%-4.4% of the total order amount.
PayPal:	4.2%-4.4% of the total order amount.
Western Union:	Your local bank will charge you some fee.
Moneygram:	Your local bank will charge you some fee.
Bank Wire Transfers:	If total order amount<USD 2000, then USD 25/Bill; If total order amount ≥ USD 2000, None.

Paying with Western Union / Moneygram

 

Western Union or Moneygram is a convenient way to send money around the world via their local offices, banks that support Western Union or Moneygram.

1. Go to Shopping Cart page, click  after reviewing your ordered items.

2. Please select  Western Union / Moneygram under Payment Methods located on the One Step Checkout page.

3. After confirming your order, click  to submit your order.

4. In the Thank You page or My Account page, print out the order information with treedental.com’s Western Union / Moneygram information on it. Then, go to your local Western Union or Moneygram branch, bank that supports Western Union payment or Moneygram payment to complete payment for your order.

 

For individual assistance/questions about Treedental.com order payment through Western Union / Moneygram, please contact us.

Our aim is for every customer’s transactions with Western Union / Moneygram to be processed smoothly. Please make sure to check the total payment amount with Western Union / Moneygram. Please note that Treedental.com is not responsible for covering any additional fees added by the local Western Union or Moneygram branch.

 

 Paying with Bank Wire Transfer

 

1. Go to your Shopping Cart page, click   after reviewing your ordered items.

2. Please select Bank Wire Transferunder Payment Methods located on the One Step Checkout page.

3. After confirming your order, click  to submit your order.

4. In the Thank You page or My Account page, print out the order information with treedental.com’s Bank Wire Transfer information on it. Then, go to your local bank to complete your order payment. Please provide the following beneficiary details to your banking institution:

Beneficiary Bank: CHINA MERCHANTS BANK H.O.OFFSHORE BANKING DEPT

(Please note to spell out the entire Beneficiary Bank to ensure your payment is processed in a timely manner.)

Beneficiary Bank Address: 17/F, CHINA MERCHANTS BANK TOWER, NO. 7088,SHENNAN BOULEVARD, SHENZHEN 518040 P. R. CHINA.

Swift Code: CMBCCNBS

Beneficiary Account Name: TREE INTERNATIONAL TRADING CO LTD

Account No.: OSA755917816532701

( Accept USD ONLY)

We recommend using your local CHINA MERCHANTS bank for the wire transfer to reduce international transaction fees.

 

5. Once you’ve completed payment, fill in your payment details here and then we will begin processing your order once payment has been confirmed. 

 

If you have any further questions regarding your Treedenetal.com order payment through bank wire transfer, please email: [email protected]

It is our goal to ensure that every customer’s bank wire transfer transaction is processed smoothly; please be sure to check the total payment amount with your wire transfer providers. Treedental.com is not responsible for covering any additional transaction bank fees added on by your local bank.

Treedental.com currency default setting is the US Dollars; however, we also provide viewing in the following currencies:

 

AUD-Australian Dollar

BRL-Brazilian Real

GBP-British Pound Sterling

EUR-Euro

INR-Indian Rupee

JPY-Japanese Yen

RUB-Russian Ruble

 

In order to view our site using a different currency, move the mouse over ;at the top right side of every page on Treedental.com; a drop-down will appear where currency may be selected and set.

You can use your coupon at the order checkout page.Enter the coupon code in the Discount Codes input box and then click "APPLY DISCOUNT"

Estimated Delivery Time

Our estimated delivery time is based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the transit time based on the shipping method you've chosen.

For example, if you order a dental handpiece, it will need 3 business days of processing time and then 3-5 business days of shipping time if you select DHL shipping. Therefore, you can expect to receive it in 6-8 business days.

Please use the chart below to help gauge how long it will take to receive your order.

 

 

Processing time differs from category to category. Refer to the tables below for more precise processing and shipping times to better estimate when you will receive your order.

 

Order Processing Time:

Category	Order Processing Time(business days)
Dental Unit
--Dental Chairs
--K Series Dental Chairs	7-30
--D Series Dental Chairs	7-10
--S Series Dental Chairs	10-15
--A Series Dental Chairs	7-20
--Portable Delivery Systems	7-10
--Dental Chair Accessory
--Dental Operation Lamp
--LED Operating Lamp	3-5
--Cold Light Operating Lamp	3-5
--Ceiling&Wall&Mobile LED Operating Lamp	7-10
--Lamp Arm	3-5
--Accessory for Operating Lamp	3-5
--Balance Arm for Dental Chair	3-5
--Delivery Instrument Unit for Dental Chair	3-5
--Tube for Dental Chair	3-5
--Valve for Dental Chair	3-5
--Foot Pedal	3-5
--Film Viewer	3-5
--Suction Adaptor	3-5
--Cuspidor	3-5
--Other plastic parts	3-5
Unit Options
--Dental Handpiece
--High Speed Handpiece	1-3
--Slow Speed Handpiece	1-3
--High & Slow Handpiece Kit	1-3
--Reduction Contra angle	1-3
--Increase Contra angle	1-3
--Bur for Dental Handpiece	3-5
--Dental Rotors And Turbines	3-5
--High Speed Dental Turbines	1-3
--Slow Speed Dental Rotors	3-5
--Dental Handpiece Parts	1-3
--Dental Handpiece Repair Tools	3-15
--Lubrication Device	1-3
--LED Curling Light	1-3
--Dental Ultrasonic Scaler
--Woodpecker Scaler	3-7
--Ultrasonic Scaler	1-3
--Ultrasonic Scaler Tips	3-10
--Scaler Accessory	3-10
--Endoscope System	3-10
--Intraoral Camera	3-10
--LCD Monitor	3-5
--LCD Monitor bracket	1-3
--Air Water Syringe	1-3
--Dentist Chair	3-7
Dental Utility Equipment
--Oil-less Air Compressor	3-5
--Suction machine	5-10
Portable Dental
--Portable Dental Turbine Unit	3-5
--Portable Air Compressors	3-5
Endodontics	3-10
Dental Imaging Equipment
--Dental Loupe	1-3
--Dental Intraoral X-ray Sensors	1-3
--Dental X-ray Machine	5-15
--Film Radiography Products
--X-ray Film Develop Darkroom	7-30
--X-Ray Film Scanners	1-3
--X-ray Film	5-10
--Dental Film Illuminators	3-5
--X-ray Film Developer/Automatic X-ray Film Processors	5-15
Dental Sterilization
--Dental Autoclave	5-10
--UV Dental Disinfection Cabinet	3-10
--Sealing Machine	3-10
--Sterilizer Bags	3-5
Dental Whitening
--Dental Bleaching Light Systems	3-5
--Tooth Shade Matching Products：Tooth Shade Guide /Base Light /Tooth Shade Scanners	3-10
--Dental Air Polisher	1-3
Dental Implant Equipment
--Implant Motor System	3-10
--ULTRASURGERY Surgical System	5-30
Dental Laser Equipment
--Laser	1-3
--Caries Detector	5-10
Dental Instrument
--Dental Mirror	3-5
--Dental Pliers	3-10
Dental Lab Workstation	15-30
Dental Laboratory Equipment
--Dental Micromotor	3-5
--Vacuum Porcelain Furnace	5-30
--Polishing Machine	5-30
--Sand Blaster	5-30
--Casting Machine	5-30
--Duplicating Machine	5-30
--Intelligent Burnout Furnace	5-30
--Steam Cleaner	5-30
--No Flame	5-30
--Vibrator	5-30
--Arch Trimmer	5-30
--WAX Pot	5-30
--Pindex	5-30
--Dust Collector	5-30
--Dental Amalgamer	5-30
--Other Lab Equipment	5-30
Dental Lab Tools	3-15
Dental Lab Disposables Tool & Materials
--Dental Brush	3-5
--Polisher	3-5
--DIA Disc	3-5
Dental Furnitures	5-15

 

Carrier Shipping Time:

Shipping Carrier	Destination Country&Area	Estimated Shipping Time (business days)
DHL	Global	3-5
FEDEX	Global	6-8
TNT	Global	4-8
EMS	Japan	3-5
	Asia、Australia	4-10
	Europe、North America	10-15
	South America、Africa	30-50
E-EMS	Japan、Korea、Hong Kong、Singapore、Taiwan	3-7
	United Kingdom、France、Canada、Australia、Spain、Netherlands	7-12
	Russia	7-10
	Brazil、Ukraine、The Republic of Belarus	20-40
USA-E-packet	United States	10-15
Epacket	Australia、United States、Canada、United Kingdom、France、Russia	7-15
	Israel、Saudi Arabia、Ukraine	10-20
Hongkong post	Global	15-50
Air Freight	Major airports worldwide	3-10
Sea Shipping	United States—New york	30
	United States—LA	15
	United States—Tampa	40
	Canada—Montreal	30
	Canada—Ottawa	48
	Chile—Valparaiso	38
	Brazil—Rio de Janeiro	42
	Australia—Brisbane	16
	Netherlands—Rotterdam	25
	United Kingdom—London	24
	Ireland—Dublin	30
	Malaysia—Port Klang	6
	South Africa—Cape Town	25
	Saudi Arabia—Dammam	25
	Algeria—Algiers	39

 

Please Note:

Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 business days for Brazil and 10-15 business days for all other destinations in Latin America.

Since we typically ship orders in a single package, unless otherwise stated, the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.

Chinese holiday reminder: During week-long Chinese holidays, Chinese National Day (October 1 for every year) and Chinese New Year Holidays, services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 2-6 days.

Calculating Shipping Cost

For other non-free shipping products, the shipping costs depend on the number of items and the weight of your order, as well as the shipping method chosen. The prices displayed on product details pages do not include shipping cost.

You can calculate the shipping cost on the one step checkout page:

On the SHIPPING ADDRESS area input your shipping address and then in the SHIPPING METHOD area, there will be a list of shipping options for your choice. Then choose the one you would like us to ship out your order.

 

 

Important Note:

All the shipping cost calculated in our website system are for the express shipping method cost. If your order is more than 45 kg and want a lower shipping cost, you can contact us any time for a lower air or sea shipping quote or you can submit us the lower air or sea shipping request form.

 

Followings are the shipping methods which wer are using and the Destination Country&Area, Estimated Shipping Time for each shipping method.

Shipping Method	Destination Country&Area	Estimated Shipping Time (business days)
DHL	Global	3-5
FEDEX	Global	6-8
TNT	Global	4-8
EMS	Japan	3-5
	Asia、Australia	4-10
	Europe、North America	10-15
	South America、Africa	30-50
E-EMS	Japan、Korea、Hong Kong、Singapore、Taiwan	3-7
	United Kingdom、France、Canada、Australia、Spain、Netherlands	7-12
	Russia	7-10
	Brazil、Ukraine、The Republic of Belarus	20-40
USA-E-packet	United States	10-15
Epacket	Australia、United States、Canada、United Kingdom、France、Russia	7-15
	Israel、Saudi Arabia、Ukraine	10-20
Hongkong post	Global	15-50
Air Freight	Major airports worldwide	3-10
Sea Shipping	United States—New york	30
	United States—LA	15
	United States—Tampa	40
	Canada—Montreal	30
	Canada—Ottawa	48
	Chile—Valparaiso	38
	Brazil—Rio de Janeiro	42
	Australia—Brisbane	16
	Netherlands—Rotterdam	25
	United Kingdom—London	24
	Ireland—Dublin	30
	Malaysia—Port Klang	6
	South Africa—Cape Town	25
	Saudi Arabia—Dammam	25
	Algeria—Algiers	39

Locations We Ship To

Treedental.com ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. Please refer to the chart below to check if we ship to your country.

 

 

Antarctica

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If you’ve forgotten your password, click on “Forgot your password”. We’ll ask you to enter your email account and then you will receive an email with a link to reset your password.

 

To change and/or update a Shipping Address or Billing Address:

 

1. Sign into “My Account”.

 

2. Click “ADDRESS BOOK”.

 

3. Edit your “Billing Address” or add/edit a “Shipping Address”.

 

You can also change, update or add a New Shipping Address at checkout.

If you want to change your email address/password:

 

1. Sign into “My Account”.

 

2. Click “ACCOUNT INFORMATION”.

 

3. Change the Email Address/Password, enter your desired new “email address/password; and then click “Save”.